How Do I Know If My FasTrak Is Working?

What happens if FasTrak doesn’t beep?

My toll tag doesn’t beep when I drive through toll plazas and/or express lanes.

Is it broken.

If you received a new or replacement toll tag after September 2019, your toll tag will not beep when driving through a toll plaza or express lane.

If it doesn’t say “VALID FASTRAK,” your toll tag may be defective..

How long does FasTrak battery last?

five yearsA The battery may fade after five years or so, in which case you call customer service and exchange the tag for a new one. However, when a FasTrak account has not been used for 12 consecutive months or longer, you will be notified and can either close the account or keep it open.

Is FasTrak website down? is UP and reachable by us.

Can you use FasTrak without tag?

Yes. Except for the Golden Gate Bridge (see below), if you pass through a bridge toll lane without a valid FasTrak and without paying the toll, or if you travel in an express lane without a valid FasTrak tag, an image of your license plate will be captured.

Can I use my FasTrak in someone else’s car?

Sticker transponders cannot be moved from vehicle to vehicle. Hardcase transponders can be moved from vehicle to vehicle as long as the license plate number for each vehicle is listed on your account and the transponder is properly mounted. You can update all account information online or via our free app.

Do I need to activate my FasTrak?

Welcome to FasTrak®! You must register your transponders and activate your account before driving. When the activation process is complete, your transponders will be ready to use on every tolled bridge, lane and road in California and $50 in toll credits will be added to your account.