Quick Answer: Who Is The Ombudsman For Mobile Phone Companies?

Who is the ombudsman for Vodafone?

Vodafone uses Ombudsman Services: Communications.

Its free service will independently review your complaint and make Vodafone sort it out, if they rule in your favour.

You can find more information on www.os-communications.org..

Can the Ombudsman help me?

Ombudsmen are independent, impartial and provide a free service. They investigate complaints that haven’t been solved by the organisation complained against. Ombudsmen investigate complaints when something has been handled badly or unfairly, making someone suffer as a result.

Is there an ombudsman for mobile phones?

There are two ombudsman services that deal with mobile phone complaints – Cisas and Ombudsman Services: Communications. … These ombudsman schemes only deal with complaints about mobile service providers, not about other mobile phone retailers such as third party sellers like the Carphone Warehouse, for example.

What government agency oversees cell phone companies?

Federal Communications Commission (FCC)The Federal Communications Commission (FCC) takes complaints about wireless contracts and bills. The FCC cannot handle complaints about third-party billing companies or phone equipment.

Who regulates mobile phone companies UK?

OfcomWe’re approved by Ofcom – the UK communications regulator – to independently handle disputes between consumers and communications providers who are signed up to our scheme.

Is an ombudsman free?

An ombudsman is a person who has been appointed to look into complaints about companies and organisations. Ombudsmen are independent, free and impartial – so they don’t take sides. You should try and resolve your complaint with the organisation before you complain to an ombudsman.

What is an FCC violation?

The FCC receives numerous complaints that television and/or radio networks, stations or their employees or guests have broadcast extreme, incorrect or somehow improper political, economic or social statements.

Can you sue a phone company for lying?

Court Reminds Us All: You Have No Right To Sue Your Phone Company. … But if you think your wireless provider is breaking the law, you can’t sue the company; and it doesn’t matter which of the four major carriers you have, because they all strip their customers’ of their legal rights.

Does filing a complaint with the FCC do anything?

By filing a consumer complaint with the FCC, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most. The FCC does not resolve all individual complaints.